Frequently Asked Questions | CapyQuest TCG

Got questions about ordering MTG, Pokémon, or other sealed TCG product from CapyQuest TCG? You're in the right place. We ship across the continental United States and answer every message.

Do you sell singles or only sealed product?

We currently specialize in sealed TCG product — booster boxes, Elite Trainer Boxes, collector boosters, bundles, and more for games like Magic: The Gathering and Pokémon. Our catalog is always growing, so check back often for new restocks.

How do pre-orders work?

Pre-orders are available for upcoming TCG releases. Your order ships on or after the official release date — we never ship before street date. Orders are fulfilled in the order they're received. You can cancel any time before the release date for a full refund, no questions asked.

I ordered an in-stock item and a pre-order item. When will it ship?

We ship mixed orders together as a single shipment on the pre-order release date. This keeps your shipping costs down and ensures everything arrives together. If you'd prefer your in-stock item sooner, we recommend placing a separate order.

Do you offer free shipping?

Yes! Orders over $175 ship free to the continental United States (excludes Alaska, Hawaii, and US territories). Free shipping is applied automatically at checkout — no code needed.

Where do you ship?

We ship to all 48 continental US states. We do not currently ship to Alaska, Hawaii, US territories, or internationally.

How long does shipping take?

Most in-stock orders ship within 1–2 business days. You'll receive a tracking number as soon as your order is on its way.

What payment methods do you accept?

We accept all major credit cards, Shop Pay, and other payment methods available at checkout.

How do I contact you?

Head to our Contact page and send us a message — we respond to every inquiry. That's the CapyQuest way. 🐹